Privacy Policy

WHAT WE DO WITH YOUR INFORMATION

We are committed to protecting your privacy. When you purchase something from our store, we collect your name, email address, delivery address, and phone number so we can send your goods and contact you about the status of your order.

The relevant details are passed to the courier company as necessary.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

With your consent, we remember your data for your convenience so you do not have to fill in the “delivery” form each time you buy from us. This data is stored on your computer as a web-browser “cookie.”

How do I withdraw my consent?

If you change your mind, you may withdraw your consent for us to contact you, or for continued collection, use, or disclosure of your information, at any time by contacting us at info@onetreecoffee.ie

DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

MARKETING COMMUNICATIONS

How We Use Your Information for Marketing

With your consent, we may use the personal information you provide (such as your name, email address, and purchase history) to send you marketing communications, including information about new products, special offers, promotions, and other updates related to our store. We may also use this information to personalize your experience with recommendations or targeted advertisements based on your previous interactions.

Consent for Marketing

When you provide us with your personal information, you will have the option to opt-in for marketing communications. If you choose to opt-in, we will keep you informed about relevant updates and offers. If you do not opt-in, your information will only be used for transactional purposes.

How to Opt-Out

You can withdraw your consent for marketing communications at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us directly at info@onetreecoffee.ie. After opting out, you will continue to receive emails related to transactions or service updates if applicable.

Third-Party Marketing Services

We may use third-party service providers to assist with marketing campaigns, such as email platforms or ad networks. These providers use your information only to perform services for us and adhere to privacy and data security standards aligned with ours.

PAYMENT

If you choose a direct payment gateway, Shopify stores your credit card data, encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete the transaction and then deleted.

All direct payment gateways comply with PCI-DSS standards managed by the PCI Security Standards Council, which includes brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure secure handling of credit card information by our store and service providers.

For more information, you may want to read our Privacy Statement.

THIRD PARTY SERVICES

All content on this site, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of One Tree Coffee Ltd or its content suppliers, protected by international copyright laws.

Third-party providers we use collect, use, and disclose your information only to the extent necessary to provide their services. However, certain providers, such as payment gateways, have their privacy policies regarding the information required for purchase-related transactions. We recommend reviewing their privacy policies to understand how they handle your information.

Once you leave our website or are redirected to a third-party website, you are no longer governed by this Privacy Policy or our Terms of Service.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide credit card information, it is encrypted using SSL and stored with AES-256 encryption. Although no transmission or storage method is 100% secure, we comply with PCI-DSS requirements and additional industry standards.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province and have given consent for your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the website. If we make material changes, we will notify you here, so you are aware of what information we collect, how we use it, and under what circumstances we disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, please contact us at info@onetreecoffee.ie or by mail at One Tree Coffee Ltd, Unit 1 Newtown Business and Enterprise Centre, NewtownMountKennedy, Co. Wicklow, A63X732.